Maintenance Technician



*Not currently hiring for this position, but accepting applications for future openings*



Classification:

Full-time support

Location:

87 Florida Avenue, NW, Washington, D.C. 20001

Annual Salary:

Depends on experience $48k-$50K

Office Hours:

Monday – Friday 8:30am-6pm, rotating on-call (evening, weekend and holiday shifts required and as needed)

Description:

Nest DC, LLC (www.nest-dc.com) is a boutique property management company focusing on residential rental units exclusively in Washington, D.C. We offer traditional property management for residences as well as design and construction management services. From on-site management to asset management, we can customize a working relationship with individual residences that suit their unique needs.

Working in a team environment, our Maintenance Technician will be an energetic self-starter and a customer service expert and troubleshooting wiz. This person will provide support for Nest DC property management tenants and owners as well as help with our own portfolio of properties. The goal is to provide high quality maintenance service to ensure the long-term preservation of real estate investment value for owners, while exceeding client and company expectations.

Performs routine and extensive preventative maintenance and repair
Perform preventive maintenance, such as semi-annual property safety walk-throughs
Diagnoses, performs, and bills for all approved repairs in a timely manner
Responsible for hitting performance markers each month and contributing to teams overall goal
Uses the software tool to note the condition of each space within the house and flags any areas of concern, paying special attention to safety concerns
Support for the maintenance department such as trips to the hardware store, dropping lockboxes, picking up and dropping off keys, meeting techs at our properties, etc.
Manage regular property needs, such as landscaping and seasonal preventative maintenance
Ability to handle maintenance emergencies
Interaction with various clients, tenants, contractors and retailers either in-person, by phone and/or email
Update maintenance tickets and complete work that is needed in one trip if possible
Preform major and minor repairs in homes and condos of varying ages (100 years old to brand new construction)
Ability to track property expenses and bill appropriately (i.e. maintenance supplies, appliances, and parts)
Knowledge of DC and the ability to spend most of the day driving around the city
90-95% in the field

Qualifications:

Education and Experience
Trade certifications a plus!
Experience in home maintenance and/or construction


Knowledge, Skills and Abilities Required:

General handyman services including plumbing, electric, painting, drywall, general troubleshooting, and leak investigations
Superior customer service skills, including the ability to manage difficult clients
Strong attention to detail
Superior organization, time management, and problem solving skills
Ability to work independently, is self-directive and detail-oriented
Ability to work with challenging personalities with grace
Ability to manage multiple projects simultaneously, with the ability to send updates on each project daily to the supervisor
Successful in high paced, ever changing work environment
Ability to communicate clearly and accurately to a range of audiences, both verbally and in writing
Ability to recognize systemic problems and offer solutions to enhance and improve current systems
Ability to be on-call and respond to emergencies as they arise
Ability to work a flexible schedule to include weekends, evenings and holidays if needed
Able to work indoors and outdoors, able to lift 75lbs+
Proficiency in email and google suite
Strong interpersonal skills
Knowledge of Apple systems, computers and iPads
Ability to quickly learn property management software and tools
Must have a vehicle

How to Apply:

Interested and enthusiastic applicants should send a resume and salary requirements to:
Veronica Vivas: [email protected]
Subject line: Maintenance Technician
No Phone Calls Please
Applications accepted until position filled
Please note that only those individuals whose qualifications match the current needs of the organization will be considered applicants and will receive responses from Nest DC.
Nest DC provides a very competitive compensation and benefits package.
Nest DC is an equal opportunity employer.