ROLANDO "ROLO" RENTERIA

Email Address: rolando@nest-dc.com

What I do at Flock: I’m responsible for the prompt and courteous answering of phones, chats, and emails and identifying and resolving any problems that arise with our customers. Research/resolve resident/owner’s issues which may require the review of accounts, creating service requests, and providing the appropriate triage to the home management team.

Where I’m from originally: Durango, Mexico

Where I went to school: Universidad Juarez Durango (Mexico)

My favorite snack is: Oreos and Bananas

Home is: Home is the place that makes me happy and I am surrounded by my loved ones.