MOVEOUT INFORMATION

If you are enrolled in auto rent payments through Appfolio, please make sure to log into your portal and delete the recurring payment. Our system will not charge additional rent past your move out date, but if you are set to auto pay a specific dollar amount before the 1st each month, the system may perform a draw and there is nothing we can do to reverse it on our end, as tenant payment information is confidential. If you are enrolled in auto payment through your bank, be sure to cancel with them directly.

If utilities were in your name, please arrange to have them taken out of your name AFTER your final walkthrough inspection. If you were billed for utilities via your Appfolio portal, please expect to pay for service through the end of your lease. Any outstanding balances not paid within 30 days after the end of your lease will be deducted from your security deposit. If you have auto-debit set up for any utilities, please call to have it deactivated.

Pepco: 202.833.7500

Washington Gas: 703.750.1000

DC Water: 202.787.2000

Cable: Contact your Provider

Make sure to change your address before you move to ensure no bills or important documents are missed. You can change your address with USPS online. Any mail received after your tenancy has ended will be marked 'Return to Sender'.

Depending on if you are renting or buying, contact your insurance company to update or cancel your policy on the appropriate date.

---Only if you live in a condo building---

Just like with your move-ins, larger buildings often require tenants to reserve a time slot for moves. Some buildings may have time/day stipulations (such as no weekend moves). All buildings vary and you can look to condo rules (in your lease) for how to best schedule slot, reserve elevator/loading dock, pay and fees or deposits, etc. Confirming with building manager that all steps are completed on their end will ensure the smoothest move out experience.

If your home doesn’t have dedicated parking for moves, you can reserve street parking through the city for a small fee. To apply for No Parking Signs, visit the TOPS (Transportation Online Permitting System) website to apply for an “Emergency - No Parking” Permit. It is a multistep process that involves printing the signs at your local Police Department and hanging them in your preferred location 72 hours in advance, so plan to do this ahead of time.

You'll be notified of a pre-move out walkthrough to get an initial assessment of the condition of the home as well as your final move-out walkthrough, which will be conducted after the home is completely vacant.

Keys need to be received by midnight of the last day of your lease. Failure to return all keys may result in charges. You are welcome to get them to us in one of two ways:

1) mail them to us (using a trackable method)

2) drop them in the secure mailbox at our office at 87 Florida Ave NW (see photo here). Please make sure they are in an envelope that is clearly labeled with your name and property address.

If you are anticipating not taking everything with you, please plan accordingly and schedule bulk trash pick up. The city offers free bulk trash pick up (with some restrictions) but requires that it be scheduled 10 - 14 days in advance. You can also contact an independent company to schedule and pay for bulk trash removal or contact a donation center to collect any furniture in usable condition (see recomendations below). All belongings must be removed from alleys, sidewalk, and unit at the time of moveout walkthrough to avoid any removal fees. Please bear in mind that all trash must be picked up prior to our inspection!

We require tenants leave the unit free of all belongings and in the same condition as it was in your initial walkthrough. If items or trash are left behind, or the unit is not clean, Nest will arrange at your expense to remedy the issue immediately upon move out. You will not be able to return to the unit for cleaning after your move-out date.

Please note the terms of the lease:

"The Tenant agrees to return the Leased Premises to Landlord at the end of the Lease Agreement in the same condition it was at the beginning of the Lease Agreement.

The Tenant agrees to leave Premises in clean condition (including, but not limited to, deep cleaning inside the refrigerator, cabinets and drawers in kitchen, scrubbing bathtub, vacuuming any carpets). Tenant may clean the space thoroughly or opt to have the space professionally cleaned and provide documentation. If left in unclean condition, Landlord has the right to charge tenant for professional cleaning."

 If landscaping is your responsibility, please ensure the landscaping is up to the city standards (mowed lawns, no debris etc.) at move-out. Any DCRA fines or landscaping needs due to lack of upkeep during the last months of tenancy will be charged to tenants.

Prior to your final departure, we suggest taking time to remove any nails you hung and do a final sweep of the unit to confirm all belongings have been removed and the unit is in broom clean condition. Don't forget to look in dishwashers, under sink cabinets, inside drawers, and in separate storage units or garage! This will be the final time you have access to the space and get some closure!

The purpose of our move-out walkthrough is to ensure everyone is aware of the property’s condition upon move out. After taking a video of the space, we will collect all copies of keys and document any elements of the unit that need attention. We will note normal wear and tear along with any repairs that might warrant a deduction from the security deposit. Normal wear and tear (minimal nail holes, scuffs on walls, floor wear) is something that is allowable under DC’s regulations and won’t affect your security deposit. For damages beyond normal wear and tear, we will document and determine if the expense of repair will be deducted from your security deposit.

REMEMBER, ALL KEY COPIES MUST BE RETURNED PRIOR TO MOVEOUT WALKTHROUGH OR NEST IS REQUIRED TO CHANGE LOCKS SAME DAY AND DEDUCT ANY CHARGES FROM SECURITY DEPOSIT